Shipping & Returns
SHIPPING & RETURNS
TERMS OF SALE
All retail prices include 10% GST. Wholesale purchases have GST added to invoice which must be paid in full before shipping. Payment can be made online via PayPal.
Any promotion or sale that Cleanse By Hepzabeth hosts is exempt of shipping costs and relates to products only.
We pack all items using recycled packaging materials securely. Orders are dispatched after receipt of payment.
Postage for all orders within Australia will be shipped with 2-4 days of purchase & can take up to three business days once shipped by registered post. All international orders are shipped using Airmail so please allow at least 10 working days for delivery.
RETURNS & REFUNDS
If you are unhappy with your purchase, please contact us
within 5 days of receipt and we will work with you to obtain a resolution. For products produced by us, we will either replace the product or refund your money providing the products are returned in saleable condition.
If your based in Australia and haven’t received your package within 10 days please contact us
. We will either refund your purchase or redeem you with the original order. For all international order we ask you wait 15 working days before contacting us.